Events - Event View

In 1999, Cinnie Noble, a pioneer of the specialty known as Conflict Management Coaching, founded the CINERGY® model which is based on conflict management, coaching and neuroscience principles. Cinnie did extensive research, at the time, in her efforts to develop a framework that specifically focuses on clients who want to find their way through their interpersonal disputes and strengthen their conflict intelligence. 
 
In this webinar, Cinnie will share her research process and findings with us including what distinguishes coaching people in conflict from clients with other goals. To her surprise, some of the results challenged a number of skills which our field considers core competencies but, are not always well-received by people in conflict. In fact, as it turns out, other coaches acknowledged similar observations not specific to clients experiencing inter-relational conflicts in their lives. Cinnie will discuss these findings with us, and invite a conversation about the effectiveness of summarizing, paraphrasing and reframing and some alternative ways of demonstrating effective listening and empathy.